Clear jams in the 1 x 500-sheet feeder or the 1 x 500-sheet feeder
Open the jam-access door.
The 1 x 500-sheet feeder and the 1 x
500-sheet feeder with cabinet each have
separate jam-access doors. Open the door that
corresponds with the tray that has the jam. The
message on the product control panel
indicates which tray has the jam.
If jammed paper is visible, remove it.
Close the jam-access door.
Remove the 500-sheet tray.
If the edge of the paper is visible in the feed
area, slowly pull the paper down and out of
Do not force the paper if it will not
move easily. If the paper is stuck in a tray, try
removing it through the jam-access door.
Reinsert and close the tray.
Chapter 10 Solve problems