HP LaserJet Enterprise 700 color MFP M775 series - The product name does not appear in the product list in the Print & Fax or the Print & Scan list

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The product name does not appear in the product list in the Print & Fax or the Print & Scan list

A print job was not sent to the product that you wanted

When connected with a USB cable, the product does not appear in the Print & Fax or the Print &

Scan list after the driver is selected

The product name does not appear in the product list in the Print &
Fax or the Print & Scan list

1.

Make sure that the cables are connected correctly and the product is on.

2.

Print a configuration page to check the product name. Verify that the name on the configuration

page matches the product name in the Print & Fax or the Print & Scan list.

3.

Replace the USB or network cable with a high-quality cable.

4.

If necessary, reinstall the software.

NOTE:

Connect the USB or network cable before attempting to reinstall the software.